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KudosCRM

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Customer Stories

Teams Running Their Whole Customer Journey on KudosCRM

A cloud phone company selling around the world and an HR and payroll platform built for Nepal. Two very different businesses that capture, sell and support from one customer record.

Calilio

Telecom & VoIP · Customers worldwide

A Round-the-Clock Sales and Support Floor, Run From One CRM

HR & Payroll Software · Kathmandu, Nepal

Every Signup, WhatsApp Lead and Demo in One CRM

Featured Stories

How They Put KudosCRM to Work

Calilio
Telecom & VoIPCustomers worldwide

A Round-the-Clock Sales and Support Floor, Run From One CRM

Calilio sells virtual numbers and cloud calling worldwide. Its sales and support teams hand over between shifts from morning to night, and every one of them now works from the same customer record.

  • Handovers Without Gaps
  • Chat Answered on Every Shift
  • Demos Land With a Free Rep
Read the Calilio Story
The KudosCRM support inbox with SLA status, priority and assignee on every ticket
AI agent on live chatMulti-layer automationTeam demo booking
HR & Payroll SoftwareKathmandu, Nepal

Every Signup, WhatsApp Lead and Demo in One CRM

NepalHRM runs HR and payroll for businesses across Nepal. App signups, messages from its WhatsApp ads and booked demos all land in KudosCRM, where workflows send the welcome email and put the follow-up in a rep's day.

  • Signups Arrive on Their Own
  • WhatsApp Ads Straight Into the CRM
  • Every Meeting on the Record
  • Welcome Emails That Never Wait
Read the NepalHRM Story
The KudosCRM leads list with source and creation date on every lead
WhatsApp ad leadsSignups via webhookBooking links

What They Share

Three Habits, Two Very Different Businesses

01

Their Product Talks to the CRM

Both send new customers in from their own software, one through the API and one through signed webhooks, so nobody retypes a signup.

02

Chat Lives Next to the Deal

Website chat runs on KudosCRM for both, so a conversation and the deal it turns into share one record.

03

Follow-Ups Fire on Their Own

Workflows send the email and create the task the moment something happens, instead of waiting for someone to remember.

Your Story Next

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