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KudosCRM

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Small Business CRM That Runs Sales, Projects and Invoicing in One Place

KudosCRM keeps every lead, deal, project and invoice on the same customer record, so a team of five can run sales, delivery and billing without five subscriptions and a shared spreadsheet.

Contacts, deals, projects and invoices on one record
Import your spreadsheet and start the same afternoon
Gmail and Outlook emails file themselves on the right customer
Free for up to 3 users, $9 a seat after that
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Free for up to 3 users No card required
app.kudoscrm.com
KudosCRM customer record showing contact details and a full activity timeline

What Is a CRM for Small Business?

A CRM for small business is software that stores every customer, conversation and sale in one place a small team shares. It replaces the spreadsheet, the inbox folders and the sticky notes with a record everyone can open.

For a small business the CRM usually has to cover more than sales, because the same five people also deliver the work and send the invoice. KudosCRM is built for that: the deal, the project and the bill all hang off one customer.

Sales

Deals, quotes and next steps

Delivery

Projects and tasks

Billing

Orders and invoices

Harbor Bay Dental · one customer record

Deal won · Project in progress · Invoice sent

Illustrative example

Where Small Businesses Lose Customers

Three gaps that show up once a business has more customers than one person can remember.

The problem

The customer history lives in one person’s inbox

When the person who handled the account is out, nobody knows what was promised, what was quoted, or when they last spoke to the customer.

How KudosCRM fixes it

Every email, call, meeting and note attaches to the customer record, so anyone on the team can pick up the conversation.

Contacts and companies
The problem

Leads go cold because nobody owned the follow-up

A form fill on Friday afternoon sits in a shared inbox until Tuesday, by which time the customer has booked with a competitor.

How KudosCRM fixes it

New leads get an owner the moment they arrive, and a task lands on that person’s day so the first reply goes out fast.

Lead routing
The problem

The deal closes and the details get retyped

Sales wins the job, then the scope is copied into a project tool and the amounts into an invoicing app, and something is always lost on the way.

How KudosCRM fixes it

The won deal becomes the project and the invoice without retyping, so delivery and billing work from what was actually sold.

Projects

One System from First Enquiry to Paid Invoice

Most small business CRMs stop at the closed deal. KudosCRM keeps going, so nobody retypes the customer into a project tool or an invoicing app.

Track Every Deal on One Board

Enquiries from your website form arrive as leads, get an owner, and move across a pipeline the whole team can see.

  • Drag deals between stages you name yourself
  • Quotes built from your product catalog
  • Customers accept and sign online
Sales pipeline
KudosCRM deal pipeline with stages and deal cards

Spreadsheets and Separate Apps vs a Small Business CRM

What changes the week you move the business onto one record.

Spreadsheets and separate appsKudosCRM
Customer historySpread across inboxes, notes apps and one person’s memoryEvery email, call, meeting and note on one record
Follow-upsRemembered, or notTasks and reminders assigned to an owner
Handing over workA forwarded email thread and a quick chatThe project opens from the won deal with the scope attached
Quotes and invoicesBuilt in a separate app, amounts retypedQuote, order and invoice share the same line items
Who owns a leadWhoever saw the email firstRouting rules assign an owner the moment it arrives
Monthly numbersA spreadsheet somebody rebuildsReports that update as the team works
CostFour or five separate subscriptionsOne plan, free for up to 3 users

Pricing

How Much Does a Small Business CRM Cost?

KudosCRM is free for up to 3 users and $9 a seat on Basic. Every workspace starts with 14 days of Professional, no card.

Free

For trying it out

$0 forever

No card, no time limit

  • Up to 3 seats
  • 1,000 contacts
  • 1 pipeline
  • 50 Kudos AI messages a month
Start Free
Most Small Businesses

Basic

Small teams of 2 to 10

$9 /seat/mo

Billed yearly · $12 monthly

  • Up to 25 seats
  • 25,000 contacts
  • 3 pipelines
  • 1,000 automation runs a month
Start Free

Professional

Growing teams

$24 /seat/mo

Billed yearly · $29 monthly

  • Unlimited seats and pipelines
  • 250,000 contacts
  • 25,000 automation runs a month
  • Priority support, 8-hour response
Start Free

Enterprise

50+ seats and governance

$49 /seat/mo

Billed yearly

  • Everything in Professional
  • Dedicated customer success manager
  • Support with an SLA
  • Advanced governance controls
Talk to Sales
14-day free trial — no credit card requiredCompare every plan

Integrations

Keep the Email and Calendar You Already Use

Connect Gmail or Outlook so customer emails file themselves on the right record, sync Google Calendar for bookings, and send deal alerts to Slack. Zoom and Chatra connect from the marketplace, with webhooks for anything else.

See All Integrations

Small Business CRM for Every Kind of Business

A property office, a law practice and an online store track different things, and each keeps the whole customer history in one place.

Real EstateAgenciesLaw FirmsInsuranceRetail & EcommerceFinance

FAQ

Frequently Asked Questions

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Put Your Whole Business on One Customer Record

Free for up to 3 users, set up in an afternoon, and no card to start.

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