CRM for Recruiting Agencies: Track Candidates and Clients in One Pipeline
Source, nurture and place without losing a candidate to a spreadsheet. KudosCRM tracks every role by stage, keeps your bench warm with follow-ups, and shows which placements will close.
14-day free trial of Professional, no credit card required.
Park Staffing · Open Role
Stage: Interview
Application received
Web form created a lead
Screening call booked
Booking link, on the contact record
Submitted to client
Stage mover on the deal
Interview feedback task due
Assigned to the recruiter
Bench check-in sequence queued
Starts after placement
What Is a CRM for Recruiting Agencies?
A CRM for recruiting agencies, also called recruitment CRM software, keeps candidates, clients and open roles in one place. You set the pipeline stages, move each role through them, and keep every email, note and task on the contact record.
How Does a Recruiter Track a Role in KudosCRM?
Four steps take a candidate from a web form to a placement, with the history on one record.
Capture the Application
Put a form on your site. Each submission lands in an inbox and creates a lead, so no candidate waits in an email thread.
FormsQualify and Score
Scoring rules grade each lead, so you call the strongest candidates first and keep the rest in nurture.
Lead ScoringMove the Role
Convert the lead to a deal and drag it through the stages you set, with a win probability on each one.
DealsKeep the Bench Warm
Enroll an audience of past candidates in a sequence, so check-ins go out between roles.
Email SequencesWhy Do Hot Candidates Go Cold Between Roles?
A placement ends and the contact stops. Here is how KudosCRM covers the three gaps recruiting teams report most.
Problem
Candidates and clients live in two different systems
With KudosCRM
Both are contacts and companies in one workspace. Each record holds its emails, notes, tasks, meetings and linked deals, so nothing is entered twice.
Problem
Hot candidates go cold between roles
With KudosCRM
Enroll an audience of past candidates in a multi-step email sequence with delays between steps. Each sequence tracks opens, replies and meetings.
Problem
No visibility into which roles will actually close
With KudosCRM
Each stage carries a win probability. The forecast workbench weights open deals by it and rolls up target against attainment by rep.
See Which Roles Are Stalling Before the Client Moves On
The pipeline board shows every role by stage, so you can see what is moving and what has sat still.
Stages that match your process
Set your own stages and a win probability on each, so the forecast reflects your hiring flow.
Rot flags on aging files
Cards that have sat too long get flagged. Watch them in stand-ups before a role quietly dies.
Saved views and an owner rail
Get to my open roles this quarter in one click, and bulk-move or reassign deals from the bulk bar.

Know Every Candidate Before You Pick Up the Phone
Open one record to see the emails, notes, tasks and deals tied to a candidate, with a timeline that updates live.

Custom fields for candidate details
Add the fields your roles need, such as skills or notice period, in sections that keep the record readable.
One shared tag library
Tag candidates, deals and leads from one library, and merge duplicate tags as the list grows.
Import with a revert option
Bring candidates in from a spreadsheet, map your columns, review the per-row report and revert a bad run.
See Which Placements Will Actually Close
The forecast workbench weights open deals by win probability and shows target against attainment for each recruiter.

Pipeline by confidence
Open deals are bucketed by win probability, so you see committed and best-case placements apart.
A roll-up by recruiter
See each recruiter's attainment against target for the quarter.
Always the live book
The forecast reads your current deals and the targets set in Territories and quotas.
Want the detail? See Sales Forecasting.
Let Automation Handle the Follow-Up Recruiters Forget
Automations are no-code workflows. Pick a trigger, add conditions, then add actions that fill in record details for you.

A candidate is submitted to a client
Trigger on a deal moving to your Submitted stage.
The role is owned by a given recruiter
Add conditions so the workflow only fires when it should.
Create the feedback task and email
Actions pull in record details with merge variables.
Dry-Run Before You Switch On
Test every edit first, then flip the status toggle once the result looks right.
Every Run Is Logged
Inspect each run, see what failed, fix the cause and retry.
Route New Leads to the Right Recruiter
Rules match on source, lifecycle stage or title and assign the owner automatically.
Keep Your Bench Warm Between Placements
The next placement often comes from someone you already know. Keep past candidates and clients in view.
Sequences for Bench Check-Ins
Enroll past candidates in a multi-step email sequence, with delays between steps and a funnel from opens to meetings.
Explore Email SequencesTasks and Reminders
Set a reminder on any task, and use My Day to see which candidate calls are due today.
Explore Task ManagementStale Account Badges
The Companies table flags accounts with open deals and no activity for 30 days, so a quiet client stands out.
Explore Contacts and CompaniesPricing
What Does KudosCRM Cost for a Recruiting Team?
Per seat, published, with a 14-day Professional trial and no card. Solo recruiters start on Free or Basic. Agencies running several pipelines choose Professional.
Free
Solo recruiters
$0 forever
Up to 3 seats, no card
- 3 seats and 1,000 contacts
- 1 pipeline, 10 custom fields
- 50 Kudos AI messages a month
- Community support
Basic
Small agencies
$9 /seat/mo
Billed yearly · $12 monthly
- Up to 25 seats, 25,000 records
- 3 pipelines, 50 custom fields
- 1,000 automation runs a month
- Email support in 24–48 hours
Professional
Growing agencies
$24 /seat/mo
Billed yearly · $29 monthly
- Unlimited seats and pipelines
- 250,000 records, unlimited custom fields
- 25,000 automation runs, 2,000 AI messages per seat
- Priority support within 8 hours
Enterprise
Multi-office agencies
$49 /seat/mo
Billed yearly · $59 monthly
- Unlimited records
- 250,000+ automation runs
- Highest AI allowance, bring your own key
- Dedicated success manager and SLA
Per seat per month. Kudos AI Boost adds $10 per seat. Calling and VoIP adds $15 per seat.
CRM for Every Kind of Recruiting Team
Desks differ, but every team wins on speed and follow-up.
Integrations
Works with the Tools You Already Use
Connect Outlook so candidate email lands on the right record, Zoom for screening calls, and Slack for alerts. Chatra brings website chat into the same CRM.
See All IntegrationsFAQ
Frequently Asked Questions
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Track Candidates, Clients and Roles in One Pipeline
Capture applications, keep the bench warm and see which placements will close.